Terms & Conditions


  • All trips charged to customer credit card or billed to a corporate account.
  • The following credit cards are accepted: American Express, Diners Club, Discover Card, MasterCard, and Visa.
  • 20% gratuity added to all trips – calculated off base rate, stops, wait time and surcharges (holiday and late night).
  • $12.00 insurance fee added to each trip.
  • Parking added for all baggage area and outside customs arrivals.
  • For long distance and overnight services performed outside of the NY Metro area, appropriate meals and accommodations for the chauffeur will be charged.
  • Published rates are subject to change without notice.
  • Rates calculated in local currency and billed in US dollars, subject to currency fluctuations.


  • All rates are point-to-point or charged at the then prevailing hourly rate.
  • Hourly trips include travel time to and from pick up and drop off location.
  • Hourly trips are rounded to the next 15 minute interval.

Wait Time / Stop Time

  • For all point to point reservations, wait time will be charged beginning 15 minutes after the scheduled pick up time. Wait time is $55.00 per hour for a sedan and is charged in 15 minute intervals. Wait time is $75.00 per hour for a van and SUV and is charged in 15 minute intervals.
  • Since Leros monitors all commercial airline flights, wait time is not charged on arrivals.
  • Airport wait time will be charged 1 hour after arrival time if required due to lost baggage.
  • Leros does not monitor private flights. Wait time will be charged if the private plane does not land at the time as per the reservation.
  • Leros does not monitor train schedules. Wait time will be charged if the train does not arrive within 15 minutes of the scheduled time.
  • Passengers who make stops en route will be charged wait time in increments of 15 minutes at the rate based on which vehicle they have booked.

Cancellation and No Show Policy

  • Cancellation of all vehicles in NY Metro area (except buses, mini buses, sprinters and stretches) must be made at least 2 hours before the scheduled pick-up time. If the vehicle is not canceled two hours prior to the pickup time, the trip will be marked as a “no show” and it will be charged in full.
  • Cancellation of all specialty vehicles (buses, sprinters, stretches and limo vans) must be made one week before the scheduled pick up date “No Show” fees may apply.
  • Wait time may apply to a “No Show” if the vehicle is requested to wait on location.
  • Call 1-800-825-3767 if you are unable to locate your vehicle.


  • A $25.00-holiday surcharge plus gratuity will be added on the following days: New Year’s Eve (after 4:00 pm), New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve (after 4:00 pm) and Christmas Day.
  • Holiday surcharges apply for all holidays observed within international destinations.
  • Scheduled trips from 12:00 am to 4:59 am will have a $25.00 surcharge plus gratuity added.

In Car Technology

  • All of our vehicles are equipped with GPS (Global Positioning System) for tracking purposes. In addition, all vehicles are equipped with a Lytx DriveCam or Samsara Camera, in the event of a driving incident, the video may be saved and reviewed for safety purposes. Learn More


  • Leros is not liable for circumstances beyond its control including but not limited to weather, road conditions, and breakdowns.
  • Leros assumes no responsibility for lost or damaged baggage, personal belongings or items left in the vehicle.

By placing a reservation with Leros Point to Point, Inc. it’s subsidiaries and other corporate affiliates (“Leros” or “the Companies”), either by telephone, fax, email, online, application or in any other manner, you accept, without limitation or qualification, the following TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE OUR WEBSITE, APPLICATION OR ANY OF OUR SERVICES.

You further expressly authorize the Company to charge your credit card in full for all charges relating to your reservation.

Please note that toll charges added to your trip fare are based on round-trip cash tolls. The toll charge is inclusive of administrative costs and fees and will not exactly match the actual amount of the toll paid by Leros with or without a transponder.


LIMITATION OF LIABILITY. Leros assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from the site. In no event shall Leros or any third party service providers and other affiliated companies be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, (ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations), or (iii) the performance or non-performance by Leros or any third party service providers and other affiliated companies , even if such party has been advised of the possibility of damages to such parties or any other party.

If, notwithstanding the foregoing, Leros or any third party service providers and other affiliated companies should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of Leros and the third party service providers and other affiliated companies shall in no event exceed 250.00 USD. In its sole discretion, in addition to any other rights or remedies available to Leros and without any liability whatsoever, may at any time and without notice may terminate or restrict your access to any component of this site. Some states do not allow limitation of liability, so the foregoing limitation may not apply to you.

INDEMNIFICATION. You shall defend and indemnify Leros and any third party service providers and other affiliated companies, and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this site.

GOVERNING LAW. This Agreement and its performance shall be governed by the laws of the state of New York, United States of America, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Westchester County, the State of New York, United States of America, in all questions and controversies arising out of your use of this site and this Agreement.

MODIFICATION. Leros may at any time without notice modify/revise these terms and conditions by updating this page. You are bound by any such revisions and should therefore, periodically visit this page to review the then-current Terms and Conditions.